Privacy and Cookies
Lo-Dough respects your privacy and the data you provide. We use it only to improve our website’s performance and to fulfill requests for newsletters or services made by you.
These guidelines detail the data protection policy of Lo-Dough Ltd. with regard to personal data collected via its website (lodough.co). We encourage you to read this policy carefully. This policy applies to all personal data collected on our website.
1. General Information
Lo-Dough Ltd. may collect personal data via our website from users subscribing to marketing updates, purchasing goods or contacting us.
2. Rights to Access, Correct and Delete Data
You are entitled to access, correct and delete any/all personal data which relates to you, and to object to the processing of such data. You may exercise this right at any time by writing to us.
3. Management of Personal Data by Lo-Dough Limited
3.1 Purpose of Data Collection
Lo-Dough Lim collects personal data (principally first name, last name, address and email) for the purposes of managing subscriptions to marketing updates (subscribe/unsubscribe procedures), sending information about the company and its activities as well as (subject to your explicit consent) publicity or marketing information, handling requests sent to our customer service. If this information is not provided, we may be unable to provide the services outlined above.
3.2 Retention of Data
Data is retained for a period appropriate to the purposes for which it was collected: data collected for the purpose of managing subscriptions to our newsletter is retained for as long as your subscription remains active. We undertake to delete all data as soon as possible following the cancellation of your subscription. Data collected in relation to customer service requests is retained only for the period of time required to provide you with proper answers.
3.3 Data Recipients
Lo-Dough Limited is the recipient of the data. Lo-Dough Limited will only send your personal data to a third party if: you have given us your prior approval to share such information and/or Lo-Dough Limited has to share such information with third parties in order to provide the service you have requested (for example, when making a transaction via our website, we will have to pass data to our payment processing provider).
3.4 Data Security and Privacy
Lo-Dough Limited has made every effort to put in place suitable precautions to safeguard the security and privacy of personal data, and to prevent it from being altered, corrupted, destroyed or accessed by unauthorised third parties. The technical and organisational security measures implemented, in particular with regard to information systems, are compliant with the state of the art. However, the company does not control each and every risk related to the use of the internet, and therefore warns visitors of the potential risks involved in the functioning and use of the internet.
When you visit our company website, a cookie may be automatically installed and temporarily saved on your computer’s hard disk in order to make it easier for you to navigate around our site. Cookies do not enable us to identify you but are used to record information about the pages you have visited on our website, the date and time of your visit to the site, etc. We are able to read this information during your subsequent visits. They are also vital to the provision of shop services (for example, items in your shopping basket are stored in a cookie, prior to checkout)
4.1 Disabling Cookies
You can disable cookies in your web browser. However, this may cause certain settings or information to be altered or lost and may also mean that we cannot provide some services via our website. For information on how to delete cookies, please refer to your browser’s usage information.